Telehealth NP respects the privacy of our users. This Privacy Policy describes the types of information we collect and how we use it when you visit our website (the “Website”) and use our services (the “Services”).
Information We Collect:
We collect the following types of information:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, date of birth, and billing information. We collect this information when you register for an account, schedule an appointment, or contact us for support.
- Medical Information: This includes information about your health history, medications, and other health-related data. We collect this information with your consent during your telehealth consultations with our nurse practitioners.
- Technical Information: This includes information about your device and internet connection, such as your IP address, browser type, operating system, and browsing history on our Website. We collect this information automatically when you visit our Website.
How We Use Your Information:
We use the information we collect for the following purposes:
- To provide you with the Services: We use your personal and medical information to provide you with telehealth consultations, manage your account, and communicate with you about your appointments and care.
- To improve our Services: We use your technical information to improve the functionality and user experience of our Website.
- To send you marketing communications: With your consent, we may send you marketing communications about our Services and other relevant information. You can opt out of receiving these communications at any time.
- To comply with the law: We may use your information to comply with applicable laws and regulations.
Sharing Your Information:
We may share your information with the following third-parties:
- Service Providers: We may share your information with third-party service providers who help us operate our Website and provide the Services. These service providers are contractually obligated to keep your information confidential and secure.
- Law Enforcement: We may share your information with law enforcement if required by law or if we believe it is necessary to protect the safety of ourselves or others.
Your Privacy Choices:
You have the following choices regarding your privacy:
- Accessing and Updating Your Information: You can access and update your personal information at any time by logging into your account.
- Opting Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communications you receive.
Security:
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions about this Privacy Policy, please contact us.